Support

If something isn't working

The fastest way is to message our bot on Telegram. Your question comes straight to us, and we answer right there in the chat.

Telegram

@Ecosystemchannelbot

The bot opens a chat with us. We reply there.

Email

supportumbervpn@gmail.com

If Telegram isn't convenient.

What to include so we can sort it out faster

  • App version and phone model.
  • What the connection screen shows.
  • Where it breaks: on Wi-Fi, on mobile data, or both.

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